Privacy Policy

Effective Date: 19.12.2024 | Last Updated: 19.12.2024

1. General Overview

As a data controller, SlotLair Casino is legally required under gambling regulations to process personal data to provide gaming services. This policy outlines what data we collect, why we need it, and how we protect it.

By registering an account, you consent to this Privacy Policy. If you do not agree with these terms, please refrain from using the Website. This policy forms a legal agreement between you and the Company. We recommend checking this page regularly for updates.

2. Information We Collect

We collect and process various types of information, including:

• Identification Data: Name, date of birth, email, and phone number provided during registration.
• Communication: Records of your interactions with us via web chat, email, or other channels.
• Financial History: Details of transactions and bets placed on the Website.
• Technical Logs: Logins, traffic data, GeoIP location, browser/device specifications, and activity logs.
• Verification Documents: Scans of passports, bank statements, or utility bills required for AML (Anti-Money Laundering) and KYC (Know Your Customer) checks.
• Feedback: Responses to surveys or customer assessments.

3. How We Use Your Data

We utilize your personal information to deliver a secure gaming environment, specifically for:

• Processing bets and financial transactions.
• Providing customer support and account management.
• Conducting mandatory identity verification and anti-fraud checks.
• Complying with legal obligations (AML/CFT laws).
• Analyzing market trends to improve our services (optional participation).
• Marketing: Sending promotional offers (only with your explicit consent).

4. Marketing Communications

We may use your contact details to send marketing materials about our products or partners. You can opt-out at any time through your account settings or by contacting [email protected]. Note: Accepting a prize or tournament win constitutes consent to use your name/nickname for promotion, unless prohibited by law.

5. Data Sharing and Recipients

We do not sell or rent your data. However, we may share information with:

• Group Entities: Parent companies and subsidiaries.
• Staff: Relevant employees (AML Officers, Support, VIP Managers) bound by strict confidentiality.
• Legal Authorities: Regulatory bodies or law enforcement when required by law or to investigate fraud.
• Service Providers: Third-party partners who assist with hosting, payments, marketing, or analytics under strict data protection agreements.

6. Data Retention

Under AML regulations, we are required to retain player data for a minimum of five years after the last transaction or account closure. After this period, data is only kept if required for ongoing legal or fiscal investigations.

7. Security Measures

We implement rigorous technical and organizational measures to keep your data safe:

• Access Control: Accounts are protected by a unique ID and password.
• Enhanced Security: We strongly recommend enabling Two-Factor Authentication (2FA).
• Confidentiality: All processors and employees are legally bound to protect your privacy.

8. Cookie Disclosure

Our system uses cookies to improve your experience.

• Essential Cookies: Necessary for site navigation and security.
• Functional Cookies: Remember your preferences (language, region).
• Advertising Cookies: Help us measure marketing effectiveness. You can manage or block cookies through your browser settings, though some features of the site may become unavailable.